MIKARU RETURN POLICY
Refunds:
Refunds will be issued only for returns within three (3) days of receipt of the shears. Refunds will be processed to the original form of payment.
Beauty Solutions Account Credit:
Returns received between four (4) and thirty (30) days from the purchase date are eligible for a Beauty Solutions account credit only, subject to the following restocking fees:
- 4–15 days from purchase date: 5% restocking fee
- 16–30 days from purchase date: 10% restocking fee
Return Conditions:
- All returns must be in their original condition, including original packaging and all components.
- Returns not meeting these conditions may be denied or subject to additional fees.
- Shipping fees will be deducted from any refund or account credit if the item is not returned in person to a Beauty Solutions Resource Center.
Non-Returnable Items:
- Shears that have been sharpened, damaged, or altered in any way are not eligible for return or exchange.
- Returns received after thirty (30) days from the purchase date will not be accepted.
- Clearance, final sale, or discontinued items are non-returnable.
MIKARU WARRANTY
Lifetime Warranty Against Manufacturer Defects
This warranty lasts for the lifetime of the shear. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
Warranted products will be repaired or replaced and returned at no charge.
What is Not Covered
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Beauty Solutions is not responsible for any incidental or consequential damages.
NORMAL WEAR AND TEAR:
Mikaru Shears product may experience normal wear and tear and require service. Normal wear & tear is not considered a “defect” and is not covered by the Lifetime Warranty.
DEFECTS IN MATERIALS OR WORKMANSHIP:
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early on, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.